Ring Video Doorbell

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TA
Video freezes for a couple of seconds on every recording
troubleshooting
cs-support
video-quality

Hi, my recordings are freezing shortly after the start and then resume again a couple of seconds later. Is this a hardware fault with my doorbell, or a software glitch? It happens on every recording at the same time so is not related to the WiFi connection. The sound also seems to continue uninterrupted. Example below: https://ring.com/share/b7cb9bc3-aaa1-4792-829b-ba1f5d956061

3639

0

1

22-09-2023 02:45:44

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