Ring Video Doorbell

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Video Doorbell(2nd Gen) battery power
battery-video-doorbell
troubleshooting
My door bell is 2 years old. I’ve just discovered that the battery charge is supposed to last 10 months! Mine needs charged every 2 days and has done since I got it! What’s gone wrong?

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28-11-2023 01:11:37

Responses (1)

C
Hi @user68719. Battery life can vary depending on various factors, so it won't be the same for everyone. With that said, the battery shouldn't be drained within 2 days. Try reviewing [this Help Center article](https://support.ring.com/hc/en-us/articles/4405531384468-Fixing-Unexpected-Battery-Drain-in-Video-Doorbell-or-Security-Cameras) on unexpected battery drain, which will have some information on the factors that affect battery life, as well as some troubleshooting steps. Having a large amount of activity or extremely cold weather can cause the battery to drain more quickly than normal. We have more information on how cold weather affects your Doorbell's battery [here](https://support.ring.com/hc/en-us/articles/115005939463-Troubleshooting-Ring-Doorbell-and-Camera-Batteries-in-Cold-Weather). If this issue persists after reviewing the troubleshooting information, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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30-11-2023 08:07:56

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