Ring Video Doorbell
Video Doorbell Pro Wont Connect
Purchased Video DB Pro in May '19 for new house(unoccupied until Dec. '21 ) Installed today, with new 16V 30VA transformer. Hooked up ProPower to mechanical chime. Re-booted router. Turned power off at breakers, and restarted. Deleted Ring App & reinstalled on phone. The Pro will not get out of the flashing blue light cycle after 2 hrs +. What's the problem I'm missing/creating ?
597 •
0 •
3 •
09-02-2022 10:32:30
Responses (3)
- P
Turn off the power to your Ring Pro at the breaker box for 30 seconds, then turn it back on. See if your Ring Doorbell automatically reconnects. Press the side button on the Ring Pro to put the device in Setup mode [DGCustomerFirst Survey](https://www.dgcustomerfirst.win/)
•1
11-02-2022 02:47:07
•
- T
Hi @RingWontwork. The Ring Pro has a small capacitor in it. Upon initial connection, the Light will flash blue until this capacitor is full. It could take up to 8 hours for this to charge all the way. After it is fully charged, your Ring Pro should automatically enter setup mode.
•1
11-02-2022 05:21:36
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
6e2bb536bf58329b55fe0523d8a1f4
Are older ring pro doorbells 5G capable?
0
10-02-2022 09:05:44
•