Ring Video Doorbell
Video Doorbell Pro 2 not showing on windows app dashboard
Just upgraded to a video doorbell pro 2. It is coming up on my phone's Ring app but does not appear on my Ring windows pc app. Did I just waste a lot of money on an upgraded doorbell that is not going to work where I need it to?
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12-04-2021 07:13:48
Responses (1)
- S
It appears the Windows Store app for Ring is deprecated and no longer supported by Ring. Pretty sad and pathetic.
•3
15-04-2021 12:42:46
MI think I am missing something here. How do we get our notifications to play from the website?
•1
28-04-2021 05:37:19
IRI am so pissed, I bought a Peep hole cam that literally only requires removing my doors stock peep hole, the cable went bad and they won't send me a replacement cable. I am pretty sure I am going to try contacting Consumer Affairs and report the huge e waste they have created for peep hole camera owners because they do not support replacement parts after such a short life span. Secondly, its so stupid with so many windows users your not supporting the app. Android Apple Windows top 3 users. Sacrifice a dollar or two to keep your customers happy and keep support for the windows app and replacement parts for X amount of years after. I know if they keep screwing me over I am going to sell my ring products and switch to Google. I already would have if I could switch the batteries in most of their products. Googles AI is smarter anyways. Its ignorant that I can't use these cameras with my Google Nest Hub displays because its Google and Amazon is so damn petty.
•0
19-01-2023 07:06:30
IRI am so pissed, I bought a Peep hole cam that literally only requires removing my doors stock peep hole, the cable went bad and they won't send me a replacement cable. I am pretty sure I am going to try contacting Consumer Affairs and report the huge e waste they have created for peep hole camera owners because they do not support replacement parts after such a short life span. Secondly, its so stupid with so many windows users your not supporting the app. Android Apple Windows top 3 users. Sacrifice a dollar or two to keep your customers happy and keep support for the windows app and replacement parts for X amount of years after. I know if they keep screwing me over I am going to sell my ring products and switch to Google. I already would have if I could switch the batteries in most of their products. Googles AI is smarter anyways. Its ignorant that I can't use these cameras with my Google Nest Hub displays because its Google and Amazon is so damn petty.
•0
19-01-2023 07:06:30
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Tom_Ring
Hi @dave2282r. Thank you for sharing your experience with us regarding the Ring Windows app. The reason you are not seeing your new Ring Pro 2 in the Windows app is because it no longer receives device or feature updates, though they will continue to receive critical security and bug updates. We suggest using [Ring.com ](http://ring.com/) to view your devices on a desktop computer. The team here is continuously working to add features to improve your [Ring.com ](http://ring.com/) experience. Thank you for being a great neighbor, please let us know if you have any additional questions.
1
14-04-2021 10:52:55
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