Ring Video Doorbell

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N
Video Doorbell offline
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hardwired-battery-video-doorbell

I have a similar problem....I need help!My RING Door Bell has stopped working. It works when plugged into the mains on charge but as soon as I put it back outside it dies!Nothing! not even a light! It shows on my phone that the WiFi signal is GOOD and the battery is 100%.Please can you help?I’m losing deliveries and missing people because I don’t hear anyone at the door.HELP!

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16-02-2021 15:29:32

Responses (3)

  • N

    How do we connect to the support team? I am in UK and my door bell has stopped working.I need help!My RING Door Bell has stopped working. It works when plugged into the mains on charge but as soon as I put it back outside it dies!Nothing! not even a light! It shows on my phone that the WiFi signal is GOOD and the battery is 100%.Please can you help?I’m losing deliveries and missing people because I don’t hear anyone at the door.HELP!Nonna

    0

    16-02-2021 15:26:18

    • N

      How do I find out if I have RING cover for my RING 2 Door Bell? I’m in UK

      0

      16-02-2021 15:58:05

        N

        Ring door bell 2 not working!

        0

        16-02-2021 16:00:16

    • B

      My Ring doorbell goes offline only at night (11pm last night) no alerts or recordings. It’s not my WiFi as I have an alarm system & other cameras on same network & they are functioning properly at night. It does start back recording in the am (7am) Any ideas why this just started happening?

      0

      16-02-2021 19:05:33

        U

        This happens to me too. No problems with my WiFi but every night doorbell goes offline until 7 am

        0

        23-03-2022 03:24:23

        U

        I have the wired doorbell. Mine disconnects for days before I realize its not connected, no notifications. Did anyone get a resolution to this issue? its annoying, what's the point of having the subscription to record history, when it cant stay connected to the internet.

        1

        25-06-2022 00:39:24

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