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Video doorbell false positives but misses postman
I have a ring doorbell 3 with a wedge installed hip height on a sloping drive. I've set the area to just the drive and yet I get 6+ false positive motion detections per day (killing the battery) and yet it regularly misses the postman and other actual movement please help.
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12-01-2021 20:36:41
Responses (2)
- T
Hi @Vicky. Thanks for attaching the picture of your [Motion Zones](https://community.ring.com/t/feature-update-customizable-motion-zones-for-battery-devices/13965). I would suggest instead of having one large zone, try making 3 smaller zones that cover the same area. This aids in more accurate motion detection. Additionally, adjusting your [Motion Frequency](https://community.ring.com/t/how-to-set-your-motion-frequency/4237) will also ensure you don't miss any motion events. You may also benefit from adding a [Wedge](https://ring.com/collections/accessories?filters=category:video-doorbell,category:video-doorbell-2,category:video-doorbell-3,category:video-doorbell-3-plus,category:video-doorbell-pro,category:peephole-cam,category:video-doorbell-elite,type:installation-mounts) to your Doorbell as well. After these adjustments are made, try seeing how the performance is over the next few days. I hope this helps!
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15-01-2021 20:50:40
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Vicky
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12-01-2021 20:39:55
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