Ring Video Doorbell
Video doorbell color gone
I only have black and white color now on my Ring Camera. I always had color but now only black and white. I cannot see any options o my sevice settings to change to color as the support says. Can anyone help me get my color video back.
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25-07-2022 10:10:04
Responses (3)
- T
Hi @Lasse. Can you share some more details about the concern you are having? Be sure to include what device you have and the RSSI for the device. Thanks, neighbor.
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28-04-2023 05:57:36
- C
Hi neighbors. Ring Doorbells utilize black and white night vision, which should toggle on when it is dark enough outside. During the day, the view should display color as normal. If you notice the night vision on during the day, try performing a reboot on your Doorbell using the [reboot option](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) from the Device Health page. If that doesn't resolve this, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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04-08-2023 10:50:01
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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03-09-2023 10:50:55
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Lasse
Did you ever get an answer? I have the same problem.
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27-04-2023 06:01:08
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