Ring Video Doorbell
Video doorbell 3 draining 100% battery within days
I recently upgraded from a doorbell 2 to a video doorbell 3 when moving into our new house. The video doorbell 2 would easily run for 1-2 months before needing a recharge. Furthermore it was installed a place with more traffic than now. The new video doorbell needs a change within a week. I installed a fresh charged battery on saturday. Today beeing wedensday it is at 30%. Earlier tests will show it dropping from 20% to 0% within a single day. All powersettings are set to recommended I have disabled motion detection and pre-roll I have tried with 3 sets of different batteries The doorbell is installed in a private place, no roads, traffic, no neighbours passing by - only myself and the family comming and going. Any ideas?
518 •
0 •
1 •
01-09-2021 11:07:18
Responses (1)
- T
At the moment around 20-25 degrees celsius at day, 12-15 at night, so should not do any major impact to battery time. Motion is already set to people only.
•0
01-09-2021 12:49:32
B@tobywan Indeed those temps should not cause an issue. I would be inclined to suggest a dodgy battery but you have tried 3 battery packs. It must be one of the settings somewhere causing it to be recording or detecting motion, either than or the doorbell itself is faulty. Do you have a lot of events in your timeline? Also what is the RSSI at the doorbell?
•0
01-09-2021 01:00:57
T@bemak187 - Thanks Almost no events, as I also temporarily disabled motion detection, so only actual ring alerts. RSSI at the moment is -61, device is alround 5 meters from 1 of my 2 unifi access points. Unifi software reports "100% wifi experience" from controller side.
•0
01-09-2021 01:05:36
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
bemak187
@tobywan Is it extremely cold or extremely warm where you are? Extreme temperatures can impact battery life. Try setting motion to people only and also set snap shot to a longer interval (maybe hourly or just turn it off).
0
01-09-2021 12:41:03
•