Ring Video Doorbell

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nelliott500

Accepted Solution
Video Doorbell 2 causes buzzing at chime
troubleshooting
hardwired-battery-video-doorbell

Two days ago I noticed a buzzing noise coming from our doorbell chime. I found that one of the chime strikers was vibrating quite a bit causing the buzzing. The Video Doorbell 2 was working fine. The rear doorbell (just a button) worked but would sound strange if you held down the button.I assumed it was a bad transformer (original to the house, 30 years old) so I ordered a doorbell kit (chime + 16VAC-10VA transformer). Installed the new transformer tonight, turned the power back on, still buzzing. I guess it's the chime? Power off, replaced the chime, power on, still buzzing (but quieter, probably the new chime).Voltage at the chime is ~16VAC. With the Video Doorbell 2 connected, I'm seeing \< 5VAC at the Ring device. With the device disconnected, I'm seeing ~18VAC at the wires and there's no buzzing.I'm assuming there's an internal fault in the device that's causing an issue. It was purchased in October 2019 from Woot as a used device. It appears to have just been an open box because it was flawless and still had all the protective plastic attached.Has anyone had something like this happen?

75579

7

50

09-06-2020 02:18:45

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