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Ring Video Doorbell

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Video automatically opens when doorbell is pressed

I have the latest android ring door bell app install on my samsung a8 tablet. I use this as my video intercom at my door, but when the door bell is pressed, I have to go over to the app and press live view, by which time it's a good 30 - 60 seconds (walk to the door, and wait for the app to open a connection to the ring doorbell). Is there a way to automatically open the video connection once the doorbell is pressed? It does this on my Mac computer app, but I want the same on the android app, I've looked at what I can see as 'all' the settings to no avail. If this can be done I must have missed a setting. If this is not possible natively in the app, is there a workaround? Thanks Tom

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29-10-2020 02:42:57

Responses (1)

  • T

    Hi @nikon70. We do not have an auto answer feature for the Ring app. Something that we have recently added is[Rich Text Notifications](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Ring-App-Rich-Notifications/ba-p/62108). This will provide a quick snapshot when you receive a Ring Alert. This will let you know if you need to answer the notification, or ignore it. I hope this information helps!

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    30-10-2020 10:54:28

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