Unable to Remove Faceplate

I have a ring 2, bought the quick release battery pack and it's absolutely impossible to remove the faceplate to use it. I've spent the past 2 hours searching online. My model looks different than every video or picture I can find anywehre. Please see attached pics. My ring sku 88rg400fc100 has a faceplate that does not snap off after you remove the screws. And I don't have a screw in the middle on the bottom. It's absolutely impossible to get off because even though I've removed every single screw visible, the cover wraps aroung the back of the unit. I really hope someone can help me because I'm extremely frustrated. :womanmad: Thank you