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Ring Video Doorbell

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U

user60752

Unable to connect to my ring doorbell on app
app-settings
troubleshooting

I am the registered owner of my device however I am unable to connect to my ring doorbell via the app as it states I’m not the owner and just asks about setting up a new device. My Husband can not access on his phone either. The account settings has my name, email snd phone number.

427 •

0 •

2 •

02-10-2023 08:16:48

Responses (4)

  • L

    lalalala

    you might setup the device using a different email

    1

    •

    03-10-2023 02:23:14

    •

    • U

      user72826

      Im having the same issues, had a new phone and now it wont let me on to my doorbell even tho all my information is there

      1

      •

      29-12-2023 06:10:53

      •

      • J

        Justin_Ring

        Hi @user72826. I have responded to you in your post here.

        0

        •

        01-01-2024 07:26:25

        •

        • S

          system

          This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

          0

          •

          31-01-2024 07:27:05

          •

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