Ring Video Doorbell
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J
Transformer issues after upgrade
hardwired-video-doorbell
troubleshooting
I installed the upgraded one and it still says under powered what should I do?
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12-03-2023 05:40:39
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dasnaples
I could not get the Ring Video Doorbell 2 Pro to work with a Ring transformer...it burned out 2 Ring 30VA transformers and 1 Broan-NuTone 30VA transformers. I could only get it to work with a supposedly under-powered 20VA generic doorbell transformer (but this one ran very hot and buzzed terribly after a while). In the end I gave up on the transformer and am now using the Ring Plug-In adapter...it is an in-elegant solution...you have to plug the adapter into a wall outlet and then connect the wires to you doorbell, but there you are. Ring phone support was no help (and a huge time suck) and I have not seen any advice in this forum for how to solve this problem. We can put a person in space but Ring does not seem to be able to figure out how to get their hardwired doorbells to work with a direct connected transformer
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12-03-2023 06:23:59
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