Ring Video Doorbell

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Strange phenomenon on camera
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troubleshooting

I was awakened by a knock at our door at 2am- no motion was detected on the doorbell, but I checked it and saw this…any thoughts? https://share.ring.com/e4da7a54-26c9-4f3d-b55b-16eb920db873.mp4

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30-07-2023 06:51:49

Responses (2)

  • W

    If you're talking about the movement in the lower left of the screen, it's a strand of spider web. Maybe the "knock" you heard wasn't at the front door?

    1

    31-07-2023 10:24:57

    • C

      Hi @user52989. Like @WMRing mentioned, the movement in the bottom left of the video definitely looks like a spider web. That also likely triggered the motion detection initially, since it seems to be close to the Doorbell's lens. Brushing off any webs around your Doorbell should help. :)

      0

      01-08-2023 11:13:34

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