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Ring Video Doorbell

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Solar panel connected, not charging
solar-panel
battery-video-doorbell
troubleshooting

My ring doorbell 2 ( 2020), new, and installed with solar panel. Status says solar status connected, but battery is draining, now at 76%, despite full sun. I have checked settings and stopped snapshots and reduced others.. Why is it not charging ?

1071

0

5

01-03-2022 03:20:32

Responses (3)

  • M

    Ensure the cord is completely pushed into the back of the device. It takes a little pressure, and it should snap into place.

    1

    06-03-2022 01:22:58

      D

      It is plugged in- full sun here and it has now charged up to 80%, but this is an incredibly poor charge for several days of full sun and very little use of the bell, setting of which are all at lowest functions.

      0

      19-03-2022 02:31:28

  • V

    I have the same problem. It's clearly apparent that the solar attachment is useless and Ring should be embarrassed to sell such crap, but in today's sorry customer service environment, most businesses don't really care anymore, so I'll just take it up the shorts. Therapy.

    1

    07-03-2022 05:34:09

      D

      I agree- the solar panel must be one of the very old fashioned early versions that really converts very little to current. It has decided to charge a little but has only gone up by 4 % after several days of full sun.

      0

      19-03-2022 02:33:27

  • U

    I've got the same issue with my 2nd gen ring solar panel, it state's that it's charging but I'm having to charge it inside every 3 day's and yet I've put all my other devices to it's lowest settings.

    0

    12-04-2022 09:58:04

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