Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
K
Smart Alerts not working properly?
app-settings
troubleshooting
I have a Ring Doorbell 2020 release. What I'm seeing is that I keep getting notification + sound alerts for all non-person motions - within the motion zones I set up. Under 'Smart Alerts' set up, I have the following: - 'Person': Alert-> ON. - 'Other Motion' : Alert -> OFF (Record but don't send alerts) Any suggestion? Thanks.
1328 •
0 •
1 •
29-09-2021 05:35:35
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Kenny326. What version of the Ring app do you have installed? I would ensure that you are using the most recent version of the Ring app. I would also make sure that your Doorbell is mounted at the proper height and that a Wedge Kit or Corner Kit is installed, if necessary. This will aide in proper motion detection and mitigate false alerts. Let me know if this helps!
1
01-10-2021 05:07:21
•