Ring Video Doorbell
Sharing ring doorbell problem
I've been trying to share gen2 doorbell to family for two days now. I've shared and authorized the bell, they have the email and follow links to create an account, open app and there is nothing in location as shared. I've tried deleting the invites and resending and delete there app and reload but nothing. Tried to invite again this morning after deleting the invited users and when they follow the 'manage access' link in the email it's just saying 'Unable to authorize. Please try later.' for the last 3 hours. Any help please.
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17-06-2021 09:42:03
Responses (3)
- U
Hi if this wasn't resolved. I had the same issue for about 10 minutes. Open the email that that contains the share button or manage access. Hold down on the button and copy the link address then paste into a new browser. Worked straight away for me. For some reason it didn't like the chrome browser and always gave and authorisation issue. Hope this helps.
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15-11-2021 06:32:57
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TGruffudd
Did this ever get resolved? I’m having the exact same issue!
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03-11-2021 07:30:36
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