Ring Video Doorbell
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Tom_Ring
Hi @user916. As stated in this Help Center article [here](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles), Shared Users are unable to change account settings or account information. If you have more questions about this, feel free to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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01-11-2021 18:51:31
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