Ring Video Doorbell
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user_23035c
Accepted Solution
Ringdoor bell 3
battery-video-doorbell
I have Charged the battery on ring doorbell, pluged it in, blue light just flashes, reset won't even work still remains flashing blue. Have no response even holding the button for over 20 seconds
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22-07-2024 09:35:41
Responses (1)
- U
As mentioned above I have completed all those tasks a number of times, still not working.
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24-07-2024 08:50:40
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Caitlyn_Ring
Hi @user_23035c. Make sure the battery is fully charged, which can take about 6-8 hours when it's plugged into a standard power outlet with the included charging cable. After the battery is fully charged, insert it into the Doorbell 3, then hold down the setup button for 20 seconds to reset it. Once the reset is complete, follow the steps under Set Up a Device in the Ring app to get the Doorbell reconnected. If the Doorbell is still unresponsive after trying these steps, our support team can take a closer look. You can get in touch at one of these numbers, or on Facebook @Ring via private message.
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23-07-2024 10:09:53
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