Ring Video Doorbell
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Ring Video Pro stopped working on Halloween
I see somebody else had the same problem on Halloween. There appears to be no power getting to the device. Do these doorbells just "die" ? I understand a $100 coupon is available. How to I get one?
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02-11-2019 02:38:06
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Marley_Ring
Sorry to hear about this @Dddenise! There are a variety of things that can be checked for a Pro exhibiting these symptoms. I recommend reaching out to our support team, at 800-656-1918, as they'll be able to perform more indepth troubleshooting. :)
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04-11-2019 09:47:50
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