Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

J
User Solution
Closed
Ring video doorbell (2nd gen)
trending
battery-video-doorbell
cs-support

I’ve had my Ring Video Doorbell for 2 years. Charged over night. Battery has only gone up 50%. It’s says I have a solar accessory connected…but I don’t have a solar accessory

183

0

0

17-12-2023 23:20:49

Responses (2)

  • C
    User Solution

    Hi @Jojo1970. This seems like it could be a visual bug. Try using the reboot option on the Device Health page to reboot your Doorbell. This will only take a few moments. If that doesn’t resolve this issue, please follow up with our support team to take a closer look.

    0

    20-12-2023 17:58:57

    • J

      I do not have a solar accessory, so why does it say I have one connected? HELP!

      0

      18-12-2023 09:23:47

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members