Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

K
Ring Video Doorbell 2 Short Circuit
hardwired-video-doorbell
troubleshooting

Hi Community,I have set up a Ring system in my house, including the video doorbell, cameras, base station, keypad and door sensors. The Ring Video Doorbell 2 was set up to my existing chime, i just removed my old button and replaced it with the Ring.This worked for approximately 6 months. However, a couple weeks ago, my chime suddenly started buzzing incessantly. I could not stop it without physically disconnecting it. I assumed the chime itself was the issue, and ordered a replacement.I installed that replacement, and the issue continues when installing it.I then removed and disconnected my Ring Video Doorbell 2, and the buzzing stopped. When tapping the two power wires at the doorbell together, the chime will buzz, just like when i install them to my Doorbell. Does this mean my Ring Doorbell 2 is short circuited? I made no changes prior to this issue popping up. When the Doorbell 2 is wired in, my chime does NOT stop buzzing. To stop the buzz, i need to either disconnect the chime, or disconnect the Ring Doorbell.Is there anything i can do? Do i need a replacement Ring Doorbell 2?Thanks

2337

0

3

10-12-2021 18:59:59

No Responses Found

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Most Helpful Members