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Ring Video Doorbell

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Ring Video Doorbell 2 has stopped trickle charging & manual doorbell stopped ringing inside
hardwired-battery-video-doorbell

Hello Ring Community, I've contacted customer support and they've issued a new battery, however that does not seem to be the issue, as the new battery has also stopped charging. I've not had a working doorbell for 6 months now and about to get rid of the product for another option. Does anyone know of a fix or update which I can make? Rgds,

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12-04-2021 05:51:49

Responses (1)

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    Might be a stupid question, but have you verified the voltage at the transformer and at the doorbell? It could be a fault with the doorbell itself, or it could be a wiring/transformer issue.

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    12-04-2021 06:34:29

      P

      Hi, yes have checked the voltage.

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      12-04-2021 08:54:22

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