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Ring Pro Transformer Humming Noise
Installed a Ring Pro, with the included transformer (UK) and Power Kit V2 in my hall way. The transformer is emitting a low level hum sound. You can only hear it when there’s silence but I can’t ignore it, making me still notice it. I also believe it is causing me headaches due to the electrical fields but I could be wrong. Under Doorbell Kit Settings in the App, the option is set to none because it’s not connected to a chime box. Voltage reading is Very Good 4022 mV. Is this normal for the transformer to do this? or should I raise a ticket for a exchange. Thanks
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05-08-2020 07:42:20
Responses (1)
- M
Looks like I stumbled across my own post! Never got a notification regarding any replies. Honestly, support were great. Received a new transformer and Power Kit (to rule that out) but haven’t got around to installing it due to everything else that’s going on at the moment. I needed a running device
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02-01-2021 22:52:50
KSilly as this may sound, we found the root cause! We have replaced 3 blown transformers and 2 mechanical wired chimes. We kept getting a sporadic hum then the transformer would blow. After replacing both once again, the hum was there and we decided it must be the Ring Doorbell Pro itself. We st
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18-07-2021 19:50:38
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Mnnb
Hi, got same issue - did you get this fixed ? Apologies old post
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01-01-2021 22:08:21
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