Ring Pro Flashing Blue on Top Half

My pro doorbell is in a current state of a blinking blue light that flashes on and off in the top half of the circle, followed by a solid blue light in the top half of the circle. Thirty seconds of the blinking cycle, followed by thirty seconds of the solid light. I have tried entering setup mode and reseting the device by using the button on the side of the device, but the button does not seem to be responding. Any thoughts from the community are appreciated. Thx.