Ring pro doorbell short recordings and no live view over 4g

Hi! I have 2 isseus that may or may not be connected. Recordings are very short. If omeone rings a bell its w seconds max. Motion perhaps 7. Further: live view takes ages over wifi and doesn’t work at sll over 4G. I wifi connection is very strong and fast. 4G shoud be fast enough. Tested multiple locations and other services, which worked well, like netflix. Does anyone have an idea? Oh, come to think of it: the bell stopped working 3 times in a fow last month...thnax! Wouter