Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Ring Pro Button cracked
Hi,How can i contact by email ring ?? Chat is unresponsive???My ring pro that i bought a 1 year and half ago is already broken!Can someone here help me to contact the support???Thanks 
1209 •
0 •
0 •
14-05-2021 17:07:29
Responses (5)
- I
This seems to be a common problem. Unless you have the full pro subscription taken out when you got your doorbell Ring may not do very much as they cant just send you a replacement button - they would have to supply an entire new Doorbell.....If thats the case, do what i did and just replace the button yourself - plenty available on eBay.Here's a guide : https://www.youtube.com/watch?v=-6BL2PEQK74
•0
15-05-2021 21:25:09
•
- T
Hi @rachidm. I would advise checking out this Community post [here](https://community.ring.com/t/ring-pro-cracked-button/681). This post has a similar concern with a marked solution.
•0
17-05-2021 23:58:45
•
- T
I have the same issue. I called Ring customer support and was told I have to replace the doorbell! So I have to spend $300 for A $2 ITEM?????? REDICULOUS!!!!!
•0
13-03-2023 21:41:13
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
bemak187
@rachidm Best option to contact support is to call them.
0
14-05-2021 19:18:46
•