Ring notifications

Question

I have done everything possible that I have read about. My phone is set up for all sounds notifications etc. All of a sudden I stopped getting notifications on my phone. In the meantime I had to get a new Wi-Fi box and I set that up. Now I’m getting some notifications

Marty21 · Answer

There seems to be an issue following latest app update (that brought rich notifications feature) that means push notifications are unreliable currently, I receive about 10% of mine which means missing motion and rings of doorbell and finding them only when I open app later. Worked fine before this app update. This could be related to what you're experiencing.

Caitlyn_Ring · Answer

Hi @pekaboo2b. Do you have an Android or an iOS device? A great first step for resolving notification concerns is to uninstall the Ring App, restart your phone, and reinstall the Ring App. If that doesn't take care of it, you can find more troubleshooting steps for iOS devices [here](https://support.ring.com/hc/en-us/articles/210266406-How-to-Troubleshoot-Ring-Notification-Issues-for-iOS-Devices) and Android devices [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices). I hope this information helps you out! :)

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Ring notifications

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