Ring Video Doorbell

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Ring Doorbell stopped working with TalkTalk Fibre Broadband
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troubleshooting

I need to know the full firewall ruleset for the Ring doorbell - the published ports etc do not seem to work. Here is what i have setup: ![image|588x500](upload://vQfaoEPsNUOw4KXBm2Vh18YCms.png)

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13-05-2022 05:03:07

Responses (1)

  • C

    Hi @user11620. Could you share more information, such as which Ring Video Doorbell you have and what stopped working? You can find the name of your Doorbell on the Device Health screen in the Ring app. Is your Doorbell completely offline, or is there a specific functionality that has stopped working? Feel free to share any screenshots or video examples of what you're seeing on your end. The information we have regarding which ports and protocols are used can be found in our Help Center [here](https://support.ring.com/hc/en-us/articles/205385394-The-Protocols-and-Ports-Used-by-Ring-Devices). It's also worth noting that if you're using a VPN, you are likely to run into issues as the Ring app doesn't support the use of a VPN.

    0

    13-05-2022 06:10:47

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