Ring Video Doorbell
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Ring doorbell stopped charging
hardwired-video-doorbell
troubleshooting
hardwired-battery-video-doorbell
My ring doorbell (2nd gen) was installed and hardwired in August. It was working perfectly. All of a sudden (in December), it started showing that it's losing the battery charge then stopped working completely. I had to reset it, USB charge it, and install it again. Now, it almost needs to be charged every couple of weeks. I checked the voltage on the doorbell wires, it's 18.4V. Does anyone have any thoughts?
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27-12-2024 05:20:48
Responses (1)
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Tom_Ring
Hi @user_a350dd. This can happen more often when the weather is colder outside. Also, the number of events the doorbell records directly correlate to the battery level.
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30-12-2024 03:24:46
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