Ring Video Doorbell
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U
Ring doorbell randomly rings
hardwired-video-doorbell
troubleshooting
My wired ring doorbell randomly rings throughout the day. It starts off like static before chiming. This is not activated by anyone ringing the doorbell or walking by as it just does it on its own. I’ve tried contacting support with no response. It has done this since I purchased it a year ago.
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28-09-2024 02:43:57
Responses (1)
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Caitlyn_Ring
Hi @user_c5e74f. Ghost rings typically happen due to damage to the button, or along the doorbell circuit itself. I'd recommend checking the wiring for any loose or fraying wires. Additionally, which model of Ring Doorbell do you have? You can find the model name on the Device Health page. It's possible the chime kit is incompatible with the Ring Doorbell.
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02-10-2024 11:02:49
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