Ring Doorbell Pro Wiring, Transformer, and Ring App settings all correct and your Mechanical Chime in your house isn’t working? Try this
I spent many frustrated hours troubleshooting to get my ring doorbell pro to sound my mechanical chime. I checked firmware, ring app settings, the transformer, you name it I tried it. On a whim I checked my Alexa app. Previously if you pressed the doorbell my echo dots and echo show announced someone was at the door but no mechanical chime. I went into the Alexa app and turned off notifications. Pressed the doorbell and the mechanical chime worked. I went back in the Alexa app and turned on notifications and the mechanical chime stopped. For me that was the answer. Not sure why I can only have one or the other but that seems to be the way the current software works. Bottom line, if your are troubleshooting your mechanical chime please check your Alexa app.
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09-01-2021 12:37:10
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