Ring Video Doorbell
Ring doorbell pro not reachable
Hi Hey I just bought a ring pro doorbell 3 days ago. I got The setup and working the first night . But after only a few hours working around midnight the first night It lost connection. I am using the ac transformer supplied in the kit (EU/SE). Spec: 24Vac (15VAC) I have tried to press the small orange button at the side to re setup but when I press the switch on the side noting happens. No audio. No flashing light around the doorbell button. No WiFi to connect to in the ring app. I have also tried to hold the orange button on the side depressed for 15 And for 30 seconds for a factory reset as the community section recommended. This causss the light on the front to got out After approximately 8 seconds and re appear after I stop depressing the orange button after what looks like a reboot. But afterwards it is stuck in the same state. (Can’t go into setup mode, no sound, and no WiFi to connect to) After a reset. The white light around the doorbell Has a constant light. If I press the doorbell Button it chimes but no further communication to app or indoor chime. The orange button on the side still has no further effect on the state for a new setup in the app. How should I proceed? Best regards Balthazar Lang Edit: removed email
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21-07-2020 04:57:08
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