Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
N
Ring Doorbell Pro 2 and Pro Power Kit
hardwired-video-doorbell
cs-support

I have installed the Ring video doorbell pro 2 and installed the pro power kit v3 per instructions. Also, I ensured the doorbell settings were set correctly in the app to choose mechanical chime. However, my indoor mechanical chime doesn’t work. So, I reinstalled the pro power kit from my previous version of ring doorbell and now my indoor mechanical chime works. Any ideas why the pro power kit v3 wouldn’t allow my indoor mechanical chime to work as it previously did with the original pro power kit?

145

0

0

22-10-2023 04:26:23

Responses (1)

  • J

    Hi @Nicole5221. I would not know exactly why your Pro Power Kit v3 did not work, but I am glad you were able to resolve your concern. You can reach out to our support team to have this looked into further. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us)

    0

    23-10-2023 07:56:01

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution