Ring Video Doorbell

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Ring doorbell plus wont work when pressed…sometimes
battery-video-doorbell
troubleshooting

I have been recently having issues where my ring doorbell plus doesn’t ring (no blue light) when pressed. This doesn’t always happen. I press slightly harder to see if that’s the issue but nothing. Then I press repeatedly about 5 times and then it finally registers. I have reset it, changed battery, changed wifi. I’m wondering if it’s the hardware itself since the blue ring doesn’t light up. Any help would be appreciated

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25-01-2024 10:50:07

Responses (2)

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Thanks For Shere This Blog !!

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25-01-2024 11:57:50

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Hi @Akashamin. When you look at your Event History, is your camera detecting a motion event before your button push registers? Can you watch a video of you pressing the doorbell button? You can try resetting the doorbell by pressing and holding the setup button for 20 seconds, then reconnecting to WiFi. Let me know if this helps.

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29-01-2024 03:39:44

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