Hi all, I’ve been sent the shared user invite via email, when I click 'manage access' on the bottom of the email, it takes me to a page with nothing on, there is no invite? Can anybody help at all? Thanks!

Sorry I’m no help but I am having the same problem.

Hey neighbors. Here's something you can try. Have the Owner go into the Ring app and delete the Shared User invitation. Also have the Shared User go into their email and delete any Shared User invitations in their inbox. Next, go ahead and start the Shared User process that is outlined in this Help Center article [here](https://support.ring.com/hc/en-us/articles/211018223-Allowing-Access-to-Shared-Users-and-Controlling-Ring-Devices-with-Multiple-Electronic-Devices). Let me know if that helps!

‎Ring Doorbell Offline | Ring Community

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user_e11d96

Ring Doorbell Offline

hardwired-video-doorbell

troubleshooting

My wired ring doorbell is offline and it does not appear to be getting power (the lights do not come on).  However, the app says transformer voltage is good.  I connected my old doorbell and it worked so there is power from the source.  The last reported signal strength was RSSi 62.  Nothing has changed on my network and it is up and running fine.  My Ring camera in the back yard appears to be working fine.

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05-07-2024 08:42:11

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