‎Ring doorbell has disappeared from app

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genie33

Ring doorbell has disappeared from app

i tried to answer a ring call today and was asked to log in to the app. I'm now logged in with the details i used to register the first time - and my doorbell has vanished from the app. i can't see it to delete and reinstall, and ringing the doorbell no longer triggers a notification. it's just basically a useless brick at this point.

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05-06-2020 05:39:57

Responses (2)

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MikeTa
My video doorbell was working fine, but has recently disappeared from my dashboard. Now the app just asks if I want to setup a device, then says the device is still registered to its owner, which should be me. Have I been hacked?
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06-06-2020 05:46:05
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Samir92
This has just happened to me on iPhone. My ring doorbell has disappeared. I only have one location. Please don’t try to resolve with the basic off and on jargon. It’s clearly happening to a lot of users. Is there anyone looking into this?
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29-09-2021 05:56:26
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