Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
P
Ring Doorbell goes off when no one is there
hardwired-video-doorbell

A few months ago my Ring Doorbell starting ringing several times a month at 1:00 or 2:00 in the morning. There is no one there. I have security lights that come on with motion and there is no video. This is very frustrating to be woken up from a sound sleep. Is there a way to disable the doorbell for a certain time period? Pat

23882

4

1

16-06-2021 11:56:16

Responses (3)

  • U

    I hade this happen at 4am this morning with a wireless ring doorbell. No notifications on my phone or the app. Just the ring of the bell like someone pushed the button. No motion no video. But yet it rang. Any ideas what could cause this? Can’t blame it on wiring or power surge as it’s wireless model .

    1

    06-04-2023 11:19:12

      U

      Have same problem with my "wired to indoor doorbell transformer" wireless to internet Ring Doorbell.  Wife frequently reports hearing the indoor bell ring doing the night but I find no video or motion history in the morning.  I have my hearing aids out at night so I hear nothing. Any suggestions?

      1

      12-07-2024 10:19:05

      C

      Hi @user_a8e202. Ghost rings, such as what you're describing, are typically caused by faulty wiring or a damaged doorbell button. If you've checked the wiring, and the button on the Doorbell doesn't appear to be damaged, our support team can take a closer look. 

      1

      16-07-2024 12:54:12

  • J

    Hi @user41587. For your concern, the next best step would be to give our [support team](https://support.ring.com/hc/en-us/articles/213608406) a call to further investigate.

    0

    07-04-2023 05:08:43

    • U

      My ring is ringing itself mostly after midnight and almost hourly. No one on video and when it started happening I heard a voice say hello from my ring to me at my front door. Glitch? More like someone having fun. Not recharging the ring again.  Good riddens!!! Let’s stop making it so easy for them to monitor and manipulate. 

      0

      18-10-2024 12:03:48

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members

      U

      user63814

      2

      User
      Solutions

      C

      Caitlyn_Ring

      1

      User
      Solution

      T

      Tom_Ring

      1

      User
      Solution