Ring Video Doorbell

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Ring doorbell firmware update makes video unusable!

A firmware update pushed by ring has made my ring doorbell pro video useless. I verified it was a firmware update by calling ring several times. The last one to help us rolled back our firmware and it fixed the video issue. I now can not use my video for anything because it does not see colors anymore. All video has a green hue. I can no longer show the police useful video. You can not distinguish colors meaning I can not even tell what color a vehicle passing by is. I have saved videos demonstrating that I used to be able too. RING FIX THIS NOW!!

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30-12-2019 05:59:32

Responses (1)

  • N

    My Ring Doorbell Pro is at firmware v2.1.01005 and works fine. What version was your firmware before the update?

    0

    30-12-2019 07:17:59

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