Ring Video Doorbell

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Ring doorbell elite outage this morning?
hardwired-battery-video-doorbell

Was there a bad firmware update pushed out around 8AM EST this morning? I woke up to my Ring Doorbell Elite (PoE) being down. It still had power and was visible in my UniFi network but the app couldn't connect to the doorbell. I tied resetting it and adding it back to the app but it still couldn't connect over Ethernet. I then tried connecting it over WiFi and it worked, then it immediately downloaded new firmware and I then changed it back to Ethernet and it continued to work. Now my UniFi network is showing it connected via ethernet and everything is back to normal. Sure seems like it received a bad firmware push and I had to get it on WiFi so it could get the fix? How can we get notified when something like this happens so I don't waste 2 hours of my morning troubleshooting?

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28-11-2022 05:23:41

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