Ring Video Doorbell
Ring Doorbell 3 plus not charging on solar panel
Hi, I have a ring doorbell 3 that i have connected to the solar panel, but it is showing as not connected within the device health. This is the second solar panel I have tried and it is still not charging. Device has been reset but still no joy. Anyone any ideas before I throw the dam thing away?
777 •
0 •
0 •
22-02-2021 09:58:53
Responses (1)
- C
Hi @nickcbriggs. I'd recommend taking a look at this thread [here](https://community.ring.com/t/solar-panel-not-registering-in-app-for-floodlight/52128), in which a neighbor has a similar concern with their Solar Panel not registering in the Ring App. If the troubleshooting suggestions listed out don't work, there is also a link to how to contact support in that thread as well as listed above in this thread, and our support team can assist further. :)
•0
21-07-2021 09:13:45
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
nickcbriggs
I have exactly the same issue! Brand new unit (three weeks old now) fitted as per instructions, in very good sunlight 6/7 hours a day and showing solar device not connected! Help please??
0
20-07-2021 03:29:59
•