‎Ring doorbell 2nd gen problems with charging

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J

Jojo1970

User Solution

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Ring doorbell 2nd gen problems with charging

battery-video-doorbell

troubleshooting

I’ve been charging my generation 2 ring doorbell for 24hrs and it’s still only half charged. It says I have a solar accessory connected, but I haven’t? I’m confused .

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02-01-2024 11:13:53

Responses (2)

J
Justin_Ring
User Solution
Hi @Jojo1970. I recommend trying to factory reset your Doorbell by pressing and holding the setup button on it for 20–25 seconds, followed by reconnecting it to your wifi. I would also recommend trying another USB charging cable to see if it makes a difference. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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03-01-2024 05:21:39
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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02-02-2024 05:22:27
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