Ring Video Doorbell
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Ring doorbell 2 update issue
negative-feedback
battery-video-doorbell
troubleshooting
I recently had to charge my ring doorbell2 battery (10th December) and when i plugged the battery back in and checked in on the app it said that the doorbell was going to do an update. Since then the doorbell has stopped working completely despite following all the technical advice about resetting it etc. Because the doorbell is 3 years old it is not covered by warranty so I was told ‘buy a new one’. My question is why has ring pushed out an update to my device to make it stop working?
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21-12-2023 03:43:22
Responses (1)
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user72126
I’ve checked the prongs on the inside of the unit and none are bent and they are still springy. The battery inserts perfectly well. I appreciate your effort to help but it seems that the software update has stopped the device working and Ring refuse to acknowledge they have caused it.
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23-12-2023 08:25:02
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