Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
J
Ring Doorbell 2 setup fails (solid white light, no spinner)
hardwired-battery-video-doorbell
Hello, I am trying to set up my Ring Doorbell 2 and when I press the setup button I get nothing but a solid white light. It does not spin as the app suggests and it fails to connect to the device. There is no Ring Wifi available either. The device has both AC power and a fully charged battery. I did a hard reset by holding down the setup button and the issue persists. Any idea what could be causing this? AJ
2565 •
0 •
1 •
19-05-2020 07:55:18
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
jaza
Very odd, but removing the battery and re-inserting it fixed the issue. Especially odd because earlier I charged the battery overnight and re-inserted in the morning and this did not work.
1
19-05-2020 09:14:11
•