Ring Video Doorbell
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Ring Doorbell 2 is not working
troubleshooting
hardwired-battery-video-doorbell
Ring Doorbell 2 stopped working. Says there is no internet connection. Can’t reconnect, buttons on the front don’t work, is it beyond repair?
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16-01-2022 16:36:51
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Caitlyn_Ring
Hi @cbbc49e2adf4070e26433baa5b72ba. Have you charged the battery recently? The Ring Doorbell 2 is battery-powered, so it's possible the battery is at 0% and needs to be charged with the provided charging cable via a standard power outlet. Try charging the battery for at least 8 hours first, then attempt to set the Doorbell back up again in the Ring App. Let me know how this works for you! :)
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18-01-2022 19:12:17
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