Ring camera gone from colour to black & white

Question

My ring doorbell has gone from colour to black & white. I’ve reset it, rebooted it and it’s still not working properly. Can anyone please advise me?

Caitlyn_Ring · Answer

Hi @Dixie67. Is this during the day or at night? If possible, can you please share a screenshot of the black and white view you’re seeing from your Ring Doorbell? I’m happy to take a look at what’s going on here.

Ring Video Doorbell

Ring camera gone from colour to black & white

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