Ring Video Doorbell
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Ring 4 - Wrong alert
battery-video-doorbell
troubleshooting
I got "person detected" alert when the cars went pass. I only turn on "Person" alert, not "Other motion". What can I do? Thank you.
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16-05-2023 06:32:10
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Justin_Ring
Hi @user44961. If it's not clear whether a motion event contains people due to lighting, weather, or other conditions, what you experienced will sometimes happen. This information can be found in the Ring app when you are in your Smart Alert Settings, towards the bottom.
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17-05-2023 04:36:44
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