Ring Video Doorbell

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Ring -27dbf5
hardwired-video-doorbell

I am trying to set up my new Ring doorbell Pro but keep getting message Ring wants to join Wi-Fi Network "Ring-27dbf5" which is not coming up as an option on my Wi-Fi list. Need Help!!!!!

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12-05-2021 01:35:47

Responses (1)

  • M

    Hi there, @ringme3! When the Ring setup network is not broadcasting or showing up in your wifi settings, this can either be a mobile device factor or power variables. Try performing the setup on another mobile device entirely. I recommend also powering down the Doorbell Pro, then powering it back up and leaving it powered for about an hour before attempting setup again. If this concern persists, checkout this [Hardwiring Checklist](https://community.ring.com/t/hardwiring-checklist-video-doorbell-pro/37520/2) I like to use to ensure all my bases are covered for power. I hope this helps! :)

    0

    12-05-2021 03:46:12

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