Responses (11)

E
EB2
I'm surprised there has been no communication and updates on if the problem has even been identified after 4 days like other issues will show. I would like to know if the problem has even been found as it has decreased the value of paying for a plan and owning devices greatly.
7
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09-08-2021 23:44:11
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S

SerialStorm

Agreed, normally issues are quick to be resolved but seems they are leaving this one out of their repairs. An update would be nice for such a useful feature.And it is affecting solar devices too so you would think they wouldn’t be classified as “battery”.

3

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10-08-2021 14:16:21

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D

Dee21

This is a pretty useless device to me w/o rich notifications. I'm going to cancel my service if this continues. It's been broken forever!

0

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17-08-2021 03:44:33

O

OMMBoy

A quick search on Ring.com found this: [https://status.ring.com](https://status.ring.com) which shows an overview of all Ring.com system and service statuses (including the status of Rich Notifications).You can also subscribe to receive Rich Notifications system status updates!

2

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11-08-2021 14:33:36

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Phildakid06

Thanks but I’ve already done that, it was the first thing I did before being prompted to join the ring community. There’s been no correspondence or updates about it being resolved at all.

1

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12-08-2021 13:56:45

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EB2
There has been no update in a week. Defeats the purpose.
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11-08-2021 14:36:07
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A

Alli

Agreed. No communication at all from ring. And it’s been down since before aug 5 I believe !!!

4

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11-08-2021 14:58:24

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Phildakid06

Yes it’s definitely been down over a week, I know for a fact since August 4th.

0

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12-08-2021 13:51:33

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Phildakid06

Yes it’s definitely been down over a week, I know for a fact since August 4th.

0

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12-08-2021 13:51:33