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Ring Video Doorbell

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Replacing the doorbell button
hardwired-video-doorbell
cs-support

Is it possible to replace the doorbell button. I have pro doorbell and I noticed a few weeks ago the button was cracking and now there’s a hole in the middle. Is it possible to replace the button or buy a cover to go over it as when it’s heavy rain it trips the circuit breaker. Many thanks

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03-11-2023 10:31:37

Responses (2)

  • C

    Hi @Spammus. The button itself cannot be replaced. For any physical damage concerns, please give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. They can review the damage and your device's [warranty](https://ring.com/warranty) to determine the best resolution.

    0

    03-11-2023 07:55:54

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      03-12-2023 07:55:57

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